Thursday, October 30, 2008

Six Sigma Is Only Effective With the Black Belt Mobilizing Others

By Craig Calvin

The effectiveness of improvement project is dependent upon the effective leadership of the project managers, who will most likely be the Black Belts. This is because Black Belts are not just technically sound with good knowledge of Six Sigma tools and techniques, but they are also good at mobilizing the teams towards achievement of the expected improvements. Black Belts have to be active in mobilizing the team and stakeholders as well. But before being able to do that, they have to mobilize themselves.

All Black Belts are not naturally good at mobilizing teams and stakeholders. But, their skill can be developed, and this process starts with self mobilization. By seeing into their team members heads, they can relate to their points of view, and get a better understanding. Once they can mobilize themselves, they can then learn to mobilize others.

By getting into the groove of the team members, a first step is to ask the question on everyone's minds- "What is in this for me?" To gain everyone's participation, retaliate with the question to them- "What do you expect?" The Black Belt can then plan his meeting accordingly.

Stakeholders are also in need of mobilization, as they will be affected by changes as well. The stakeholders are comprised of higher up management, peers and clients. It is imperative to relay project status to them. Keeping them up to date will assist you in getting them to accept projects.

If the Black Belts can mobilize themselves, then they will be successful at mobilizing other involved. Keeping up with reviews and analysis by the members will make sure that all parties involved are in unison with the success of the project at hand. - 15246

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