Sunday, October 19, 2008

How Merchant Account Pricing Works

By Brian Armstrong

Getting information on what you'll be charged to process credit cards will help you manage the expenses associated with this important part of your business. Most merchants don't give too much thought to this after they've setup their accounts. Business owners that are overpaying can very easily reduce their fees and those just getting setup for the first time can use the information in this article to make sure they're not overpaying.

The discount rate is probably the one component of the merchant account pricing that represents the largest percentage of the fees you'll pay as a merchant. A competitive discount rate for qualified retail transactions is about 1.29% for check or debit cards and about 1.69% for regular credit cards. Internet discount rates are typically considered competitive at 2.15% to 2.25%.

Your discount rate is also based in part on what category you are placed in as a merchant. Some transaction types are considered lower risk than others. For instance, a McDonald's cheeseburger combo meal where the credit card is swiped is very low risk where a transaction for a future travel reservation done online may be a much higher risk.

If you have a lower average ticket item or average transaction, the per transaction fee represents a higher percentage and can even represent a higher percentage of your overall fees than the actual discount rate or percentage. If you have an average ticket item of $10 and a per transaction of $.20, the effective rate on this transaction is 2%. If you add the discount rate of 1.8%, the effective rate on those $10 transactions is 3.8% which is higher than it could be.

If your per transaction fee is closer to $.18 per transaction, your effective rate is reduced by 1.7% which is significant. So, you should know what your average ticket item is going to be or at least a good estimate in order to most effectively determine whether your power of negotiation would best be used to get your discount rate as low as possible or your per transaction fee. Try to get your overall rate or "effective rate" as low as you possibly can.

You will typically have a monthly fee associated with any merchant account. This is sometimes referred to as a customer service fee, statement fee, or monthly account maintenance fee. You shouldn't be paying too much for this fee. It shouldn't be more than about $10 per month.

Many merchant accounts have a monthly minimum. This is typically priced around $25 per month. What this means is that the minimum amount of discount fees will equal $25. If, for instance, a merchant processes only $1,000 per month with a discount rate of 1.29%, the discount fees would be $12.90. With a monthly minimum of $25, the effective rate would be 2.5% ($25 of $1000). Of course if the merchant processes $10,000 per month at the same discount of 1.29%, the fees would be $129, far in excess of the $25 minimum.

These are the primary fees that accompany each merchant account. There are several other fees that may apply depending on whether your are processing through a wireless terminal, an internet-based account, or mail order / telephone order.

Finding a sales rep that you can trust and work with on your account will save you significant hassles later on and will be a relationship you can leverage to make this important part of your business hassle free. - 15246

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