Sunday, November 23, 2008

Voice over IP Saves Money for Small Businesses

By ABriYah.Com

ABriYah.com 800 West Williams St. Suite 203 Apex, N.C. 27502

Voice over IP, or Voice over Internet Protocol, is a technology that has been around for years but is now beginning to be offered by telephone and internet companies all over the Research Triangle Park area here in North Carolina. Voice over IP allows businesses to save money; it is also portable and includes a bundle of broad features not typically included with traditional phone service.

Affordability is one of the most appealing aspects of Voice over IP here in North Carolina and most providers offer a package with unlimited incoming and outgoing calls, including long distance. Ideal for geographically dispersed companies, Voice over IP phone bills will usually be much less expensive than a bill for a traditional phone line.

Quality telephones for Voice over IP range from $250 to $500; however, money can be saved if you use a soft-phone rather than a normal phone. By using software for your computer, the soft phone allows you to make and receive phone calls on your computer. Other features, like video and one click calling, are other benefits of a soft phone.

Portability is a benefit of Voice over IP meaning you can use Voice over Internet Protocol anywhere as long as you have broadband internet connection. So, no matter where you are, your phone number can typically follow you. With VOIP technology combined with a PBX solution, you have much greater flexibility than you do with traditional service, for instance, you can call your clients from your cell phone and have the phone number masked by your PBX so that your customer sees your business telephone number instead of your cell phone number.

With Voice over IP, you also have the ability to make more than one telephone call over the same broadband connection. Adding extra telephone lines is simple and usually comes at little or no cost. Other features available with Voice over IP are automatic redial, conference calling, caller ID and forwarding calls. Those features come at almost no cost with Voice over IP, as opposed to traditional telephone companies who charge extra for those features.

Features available on your computer are also available and compatible with Voice over IP. These features include video teleconferencing and transferring files. Voice over IP is also compatible with call routing and it is much easier and more affordable to integrate these features into a PBX as opposed to traditional phone service. With Voice over IP, the phone line is on the same network as the computer making more features readily available and easier to implement.

For businesses looking to save money, Voice over IP is the perfect solution. For those business who want to optimize savings, PBX systems and having your own SIP lines will help. These two technologies involve a higher level of Voice over IP Technology but in the end will help your business save money.

Businesses looking to save money should at least evaluate Voice over IP. Truly optimizing the VoIP technology involves implementing a PBX system and your own SIP lines. This allows you to have concurrent phone conversations without multiple telephone lines without a busy signal, again adding functionality and increased capabilities while simultaneously helping your business save money. - 15246

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