Friday, March 20, 2009

Fabulous Directions for Effective Telephone Sales Tune-up

By Terry Stanfield

There has never been a more fitting time to develop superb telephone sales instruction than now. The right phone training can aid your salespeople in being more positive with cold calling consumers which can enhance their commissions. The right training increases your team's ability level which leads to larger and more frequent purchases by customers. It will also transform them from average salepeople to sales superstars.

What follows are the six keys for telephone sales training which will include: teaching them the essentials of booming cold calling, the best way to use scripts, how to properly overcome objections, how to overcome call reluctance, and how to properly qualify their leads.

The first key for excellently training your department to make sales calls is educating them the basics of successful cold calling. Without a few basic skills, salespeople tend to get discouraged and give up too quickly.

The second key to increase sales with training is teaching the best way to use scripts. It is important that they don't sound like they are reading and yet know how to keep the call moving in the right direction.

The third key for effective sales training for your employees to make sales calls is showing them how to properly overcome objections. Every salesperson is going to encounter objections when they make sales calls and learning to overcome them is the solution for success.

The fourth key to accumulate sales with training is teaching your team how to overcome call reluctance. Once they have mastered this skill their productivity levels will increase dramatically.

Tip number five for effective sales training is teaching your team to properly qualify leads. This is a skill that can help employees maximize their time and increase their commissions.

The sixth and concluding rule for effective sales training is helping them understand the value of hearing the word "no". Once they understand how valuable this one thing is, they will look forward to making their sales calls and tracking how many "no's" they hear each day.

Appropriately embracing these six fundamental for telephone sales training will assist in increasing sales volume and making more money for both your salespeople and your company. Well-timed sales training is the defining factor of success especially during a difficult economy. If you do not have the technique needed to provide this level of training for your staff, it is criticalt that you get the help of an expert to help your team and your business succeed. - 15246

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