Friday, March 20, 2009

Imperative Telephone Sales Coaching Musts

By Terry Stanfield

It is extremely critical in a slow market for excellence telephone sales education. The on target education will assist your sales staff in feeling more at ease about calling customers which will increase their sales. The proper instruction will also increase your team's proficiency level which will lead to more and higher sales.

What follows are the six practice for telephone sales education which will include: teaching them the basics of successful cold calling, the best way to use scripts, how to properly overcome objections, how to overcome call averseness, and how to properly qualify their leads.

Tip number one to effectively train your sales staff on how to cold call is giving them the rudimentss of effectual sales calls. If your team is missing the basic fundamental skills they are more likely to become disheartened and quit.

The second primary key to boost sales with training is teaching the best way to use scripts. It is important that they don't sound like they are reading and yet know how to keep the call moving in the right direction.

The third primary key for productive sales training for your employees to make sales calls is showing them how to properly overcome objections. Every salesperson is going to encounter objections when they make sales calls and learning to overcome them is the solution for success.

The fourth primary key to boost sales with education is teaching your team how to overcome call reluctance. Once they have mastered this skill their productivity levels will increase dramatically.

The fifth primary essential for productive sales education is instructing your team on the right way to qualify leads. Once they have learned this they can make much more competent use of their time.

The sixth and last essential for productive sales education is helping your salespeople understand the worth of the word "no". When your team understands the worth of the word "no" they actually look forward to making more calls and fear is replaced with enthusiasm.

Instituting the six keys for telephone sales training will help to increase your sales. Appropriate sales training can make the difference between success and failure, especially during difficult financial times. If you lack the skills to provide this training for your staff, you should seek a qualified sales training program to help them help you become more successful. - 15246

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