Friday, March 20, 2009

Six Critical Telephone Sales Coaching Musts

By Terry Stanfield

It has never been more imperative than it is these days to apply excellent telephone sales coaching. The on the nose coaching will assist your sales staff in feeling more at ease about calling customers which will increase their sales. The proper instruction will also increase your team's proficiency level which will lead to more and higher sales.

What follows are the six practice for telephone sales coaching which will include: teaching them the basics of successful cold calling, the best way to use scripts, how to properly overcome objections, how to overcome call averseness, and how to properly qualify their leads.

Tip number one to effectively drill your sales staff on how to cold call is giving them the basicss of effectual sales calls. If your team is without the basic fundamental skills they are more likely to become disheartened and quit.

The second essential key to augment sales with training is teaching the best way to use scripts. It is important that they don't sound like they are reading and yet know how to keep the call moving in the right direction.

The third essential key for hard-hitting sales training for your employees to make sales calls is showing them how to properly overcome objections. Every salesperson is going to encounter objections when they make sales calls and learning to overcome them is the solution for success.

The fourth required key to augment sales with coaching is teaching your team how to overcome call reluctance. Once they have mastered this skill their productivity levels will increase dramatically.

The fifth essential requirement for hard-hitting sales coaching is instructing your team on the right way to qualify leads. Once they have learned this they can make much more sufficient use of their time.

The sixth and last requirement for hard-hitting sales coaching is helping your salespeople understand the worth of the word "no". When your team understands the worth of the word "no" they actually look forward to making more calls and fear is replaced with enthusiasm.

Implementing the six keys for telephone sales training will help to increase your sales. Appropriate sales training can make the difference between success and failure, especially during difficult financial times. If you lack the skills to provide this training for your staff, you should seek a qualified sales training program to help them help you become more extraordinary. - 15246

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