Monday, March 16, 2009

Justify the CRM Software Prices Easily

By Mark Cooper

Many customer relationship management software programs are available for companies to use to keep track of customers, their needs and purchase history, and other specialized requirements related to your business. But, is now the time to be buying this software for your business with the economic turmoil?

CRM software prices do vary, however. There are those that sell for about $100 and those that sell for over $20 per seat. For bigger companies, there are software that can be bought for the whole team with unlimited access. There are also software companies that provide free consultation, a free demo of the product and thoroughly discuss their crm software prices. A lot of companies, on the other hand, show the price of their product on their websites. At the same time they show what features are available with whatever software type you choose. This can be very helpful in determining if you will be needing all the features needed or just some.

One software company for example advertises different CRM online software plans. There is a software available for a maximum of five users for a small company. There is also one that is available for unlimited number of users, priced at about $135 per month.

Web based CRM software is a good bargain for most small companies. Considering the number of features that include a large amount of storage, customer service and support for questions, wireless support and more, the web based options are a good deal. There are also work flow components that are built in for email alerts, lead processing and customer approval. There is also a database kept that stores your important data such as client contact information, events, trends, asset management and more.

This usually includes case and incident management, email management, call center integration, customer self service website and auto response emails. Data management and document storage can also be availed by companies. This would help them store pertinent information about their records, audit information and similar.

Securities such as firewall and login restrictions are also provided to ensure that only ones with access can open certain documents or databases. There are many other features that come with crm software. Reports, contract management, resource planning, integration of systems and many others come with every product. You are sure to get your money's worth with this product. With the highest level of organization that this software provides, you are certain that your company will escalate high up the industry's ladder and soon become one of the best. - 15246

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